RETURN POLICY

Start your return by contacting us — here’s exactly what we need from you: your order number and a clear description of the issue or reason for the return. We may ask for photos where applicable to help assess the request.

When something arrives damaged, has defective zippers, shows tears or material defects, displays significant color discrepancies, or differs substantially from what was shown in the product description or images on our website — we take full responsibility. That includes all manufacturing defects and fulfillment errors, and we’ll resolve it directly.

If you ordered the wrong size or color, or simply no longer want the item and there’s no product issue involved, you’re responsible for the return shipping cost — but the item must still be returned in its original, unworn condition to qualify.

When you ship the item back, use a service that provides tracking information so both of us can follow its progress — and make sure your order number is clearly associated with the package, either written on the outside or included inside.

Once the item is received and inspected at our returns facility, we’ll process your refund or other appropriate remedy based on what we find during inspection.

That email gets you personalized return instructions — including your unique return address and any required documentation.